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Partner Program
SmoothWall Limited is committed to its Partner channel as our principal route to market. The fact that our Partner channel accounts for 80% of our revenue, up from 70% a year ago, illustrates the importance of our Partners to us. We work with our Partners to help grow their businesses, to provide technical support to them and their customers, and not least, to listen to their views and suggestions for improvement.

The SmoothWall partner program has four tiers of membership specifically designed to suit all sectors from security consultants through to enterprise VAR's. The Partner Program Matrix outlines the requirements for each level and what you can expect in return. There are two principal attributes that determine the Partner level: technical capability and sales revenue.

Base Partner is for those resellers and individual consultants who cannot make the commitment necessary to become a Bronze Partner. As there are no technical training requirements we are not able to list Base Partners on our website. Base Partners receive full technical and sales support from SmoothWall to help win sales and move toward becoming a Bronze Partner.
Bronze Partner is the normal starting point for most Partners; a modest sales target will be agreed with your Partner Account Manager, and at least one member of your technical staff must have received SmoothWall product training.
Silver Partners must have a minimum of two SmoothWall trained technical staff and one sales person who has received SmoothWall product sales training. In return for an agreed sales target above that expected of a Bronze partner, Silver Partners receive 5 to 10% more discount on SmoothWall software and subscription sales.
Gold Partners must have a minimum of three SmoothWall trained technical staff and two sales team members with SmoothWall product sales training. The sales target for Gold level partners is relatively modest, providing the opportunity for established security and network product resellers to receive generous margins on SmoothWall software and subscription sales.


SmoothWall Technical Training
Having the technical capability to support users of SmoothWall security solutions is a key requirement for Bronze level partners and above. SmoothWall provides NFR software for Partners to gain "hands on" practical experience of installing, configuring and managing our security software products. This is augmented by self-study modules and instructor led training courses. For more information see NFR Software and Training Packs.

PartnerNet
We have tried to make it as simple as possible for Partners to do business with SmoothWall. Our new web based PartnerNet portal provides Partners with everything needed to sell and support SmoothWall security solutions:
  • Information about selling SmoothWall products, brochures, pricelists and sales FAQs
  • Software downloads and manuals for current production software
  • Alpha and Beta test versions of new software
  • Partner only FAQs and other technical product information
  • Links to standard web page content feeds that can be incorporated into your company website
  • Facilities to send electronic downloads to customers and order software media kits
  • Management of customer records and the Serial Numbers (License Keys) allocated to those customers
  • Allocation of Serial Numbers for evaluation software to prospective customers
  • Access to the Not For Resale (NFR) Serial Numbers allocated for Partner use
  • Contact details for telephone and email sales and technical support assistance
What's Special about being a SmoothWall Partner?
We believe Partnership means working together for mutual benefit. This means we listen to the views of our Partners, their suggestions for improvement and what they think we could do better. We strive to be open, straightforward and honest.

Example Testimony
Leatherhead-based reseller RivaNet, which was set up four years ago, does almost three quarters of its business in the education market, selling network and IT products to private schools. RivaNet sells SmoothWall products and has found them useful as a way into the schools business.

"SmoothWall is a good way to get into new customers, the control aspect of that appeals to schools: the ability to monitor every single student and to categorise different groups of students. In schools, it's the parents who are jumping around wanting this kind of thing."
Nick Donoghue, Managing Director, RivaNet.
Microscope, 24 June 2005

Become a SmoothWall Partner
To apply to become a SmoothWall Partner, please complete the application form »
Network Guardian 2008

NECC 2008, San Antonio, Texas, USA


Web Security and Content Filtering Bandwidth Management (QoS) Firewall & VPN